Our Price Match Promise

At Smart Tour Travel, we believe every traveler deserves the best possible fare without spending hours comparing prices across multiple platforms. That’s why we offer our Price Match Promise — a commitment to giving you competitive prices and complete confidence when booking your travel with us.

What Our Price Match Promise Means

If you find a lower price for the same flight itinerary on another website within 24 hours of booking with Smart Tour Travel, we’ll do our best to match that price or refund the difference — simple and straightforward.

How It Works

• Book with Confidence: Reserve your flight on Smart Tour Travel — our system searches thousands of airline fares in real-time, including exclusive rates from RateHawk.com.
• Find a Lower Price: If, within 24 hours of your confirmed booking, you find a cheaper publicly available fare for the exact same itinerary (same airline, flight number, travel dates, and passenger type) on another U.S.-based booking site, let us know.
• Submit a Claim: Email us at info@smart-tour-travel.online with:
  • Your Smart Tour Travel booking reference number
  • A screenshot or link showing the lower fare
  • The total fare amount (including taxes and fees)

Eligibility Criteria

To qualify for our Price Match Promise:

• The competing offer must be for the exact same itinerary (airline, flight number, travel dates, cabin class, passenger type).
• Price comparison must include all taxes, fees, and surcharges.
• The fare must be publicly available online and bookable at the time of verification.
• The claim must be submitted within 24 hours of booking with Smart Tour Travel.
• The lower price must be shown in U.S. Dollars (USD) and available to the general public.

Exclusions

The Price Match Promise does not apply to:

• Prices on membership-only or loyalty program websites (e.g., members-only fares).
• Fares from auction sites, bulk-purchase deals, or private negotiated rates.
• Special promotional offers not available to the general public.
• Corporate, group, or negotiated fares.
• Errors, misprints, or incorrectly displayed fares on third-party websites.

How Refunds Are Processed

• If your claim is approved, we will either adjust the fare before ticket issuance or refund the difference to your original payment method if the ticket has already been issued.
• Refunds are typically processed within 7–10 business days after verification.

Why Book with Smart Tour Travel?

• Access to over 400 airlines worldwide through our trusted partner RateHawk.com.
• Real-time flight data and competitive pricing.
• Transparent fare breakdowns with no hidden fees.
• 24/7 customer support for all your travel needs.
• A simple, secure, and reliable booking experience.

Our Commitment

At Smart Tour Travel, we value honesty and transparency. Our Price Match Promise is designed to ensure that when you choose us, you’re not just getting a good price — you’re getting the best service, support, and value possible. Travel smart. Travel confidently. Travel with Smart Tour Travel.

Need Help or Want to Submit a Claim?

Email: info@smart-tour-travel.online
Phone: +1 (800) 576-9647